We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really cute and super comfortable, it does fit but I would of preferred to go a size up if I’m being honest. Decent delivery, ordered march 25th and it came april 8th to the UK.
Chic sneakers, packed were excellent! They smell the truth well, but it's weathering! Thank you very much to the store, excellent goods! I recommend it to everyone!
Thank you to the store quickly fixed the order, came the goods 8 days before Saratov, I will really like to order more, ordered 41 soles perfectly...
Externally liked. Let's see how they will be in the sock. Fully correspond to the size grid, at its 41 size (26,5 cm) took 9 size, came up perfectly. We came in a couple of weeks.
Cool, comfortable. On foot 24 took 6.5 (it is better to take 7) 6.5 straight to the tube
On my 41 size sat perfectly! Specific smell, but it does not confuse me. Sneakers as in the picture. Colorful, unusual, comfortable. I do not regret buying! Product and store recommend
About the size I do not know. Does it match. I took it not myself. But in general, it looks like nothing.
Sneakers are excellent! Smelly when unpacking, after a day stink stopped. But if you bring it to your nose, there is a smell. I did not wash. At her 39 took also 39. The length is all accurate. I have a very narrow foot, always torment to find shoes suitable fullness. These sneakers are a little loose in the rise, but not critical. On a fairly wide foot will not work. The couple taken for her husband did not fit for this reason. Light, soft, comfortable, do not fly. With the store did not communicate, delivery is happy.
"по стельке" 26.5см. у меня 25см, свободно, но не критично. воняют красной, но удобные!! мне нравятся. запах выветрится, не страшно
Tapuli-bomb! Very bright and colorful. On the recommendation @ irilook I wear it with pleasure! Of course, if the Och is hot, then the leg from the rubber can sweat, but in general I'm satisfied.
Very cool, soft. They smell sharp, but we'll check on the balcony. I have 36 I'm even free ..
Довольно быстро дошли! Суперские тапатушки)) но все таки маломерки! Надо на размер больше заказывать!Спасибо большое! Закажу ещё!
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